Roar Lion's Mane is an independent editorial guide, not the manufacturer and not the seller — so there are two different places to send a message, and sending it to the right one is the difference between a fast answer and no answer at all.
Order tracking, delivery dates, a package that has not arrived, a billing or payment question, cancelling an order, returning bottles and claiming the 180-day money-back guarantee are all handled by the official store that took your payment — not by this site. We cannot look up an order, change an address, issue a refund or see your card details, because we never receive any of them.
The fastest route is the customer-service contact details printed on your order confirmation email and on the receipt from the store. Those are issued by the seller and are the only support contacts we can honestly point you to; we do not publish a support phone number for the brand, because we are not the brand and will not invent one. If you no longer have the confirmation email, check your inbox for the order receipt from the store, or start at the official store page and use the contact route shown there.
| Where is my order? | The official store — use the contact details on your order confirmation |
| Refund or 180-day guarantee | The official store, within 180 days of purchase |
| Cancel or change an order | The official store, as soon as possible after ordering |
| Billing or card question | The official store — we never see payment details |
| A mistake on this website | Us — email the editorial address below |
| Source or correction request | Us — email the editorial address below |
Editorial email: [email protected]
Editorial mailing address: 1309 Coffeen Ave STE 1200, Sheridan, WY 82801, USA
Write to us about anything we published: a figure that no longer matches the label, a source you think is wrong, a guide you would like to see, or a question about how we earn. We read every message and correct genuine errors, and we would rather hear about a mistake than leave it on the page. Please do not send order numbers, card details or personal health information — we cannot act on them and we do not want to hold them.
We are not a medical service and cannot advise on whether a supplement is right for you, how it may interact with a medication, or what to do about a symptom. Those questions belong with a qualified healthcare professional who knows your history. We also cannot speak for Dr. Love or Brain Fit For Life, LLC; if you need a statement from the manufacturer, it has to come from the manufacturer.
Editorial email is answered Monday to Friday and we aim to reply within two to three business days. Messages about orders will simply be redirected to the seller, because that is the only place they can be resolved.